FAQs
Please have a look at our frequently asked questions.
FAQs
Please have a look at our frequently asked questions.
Shopping Information
What Shipping Methods Are Available?
We’re currently using DHL Express & Portador Diario.
Do You Ship Internationally?
We ship internationally with DHL Express. We’re currently not shipping to Russia & Ukraine.
How Long Will It Take To Get My Package?
The delivery time of the package is up to 12 working days worldwide. For local shopping in Mozambique the delivery time is up to 3 working days.
Payment Information
What Payment Methods Are Accepted?
Paypal, Yoco, Wire Transfer.
- Paypal for paypal users, credit & debid card worldwide.
- Yoco – it’s for south Africa ZAR current;
- Wire Transfer – It’s global traditional payment method.
Is Buying On-Line Safe?
Buying online is safe. Just be aware of checking if the website has valid certificate. We never ask your credit card details by e-mail or any other personal information.
Orders & Returns
How do I place an Order?
To place a order is simple just click Shop and choose the artwork you like and proceed with the payment. If you already have account on website you will go straight to checkout.
How Can I Cancel Or Change My Order?
You have the option to change or cancel your order up to 8 hours after you place your order.
Do I need an account to place an order?
Yes you need to create account in order to place order or bid an artwork.
How Do I Track My Order?
After you place your order you will receive by e-mail your invoice attached to your tracking code for shipping. and you also have the option to track the process of your order before we ship using this option Track Order.
Auctions
How do I Bid for artwork?
All the artworks have different biding time. If you for bid for some artwork you will find the remaining time to finish.
Can I buy artwork instead of biding?
On the artwork details you will find the current bidding amount and you will find option to buy now offering the amount defined by the artist.